Right of Cancellation
You have the right to withdraw from this agreement within fourteen days without giving reasons.
The withdrawal period is fourteen days from the day on which you or a third party appointed by you, who is not the shipper, have taken possession of the goods.
In order to exercise your right of withdrawal, you must inform us (Yoga Konga GmbH, Mainzer Str. 5, D-45145 Essen, Germany, email address: email@example.com) by means of a clear statement (e.g. a letter sent by post or email ) of your decision to withdraw from this contract. You may use the attached model revocation form for this purpose, but this is not mandatory.
In order to meet the cancellation deadline, it is sufficient to send the notification of the exercise of the right of cancellation before the end of the cancellation period.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs arising from the fact that you have chosen a different method of delivery to the cheap standard delivery offered by us), immediately and at the latest within fourteen days of the day on which we receive notification of your withdrawal from this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.
We may refuse a refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the cancellation of this contract. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the fourteen-day period. You shall bear the direct costs of returning the goods.
Exclusion of the right of withdrawal
The right of withdrawal does not apply to contracts
. for the supply of goods which are not prepackaged and for the production of which an individual choice or definition by the consumer is essential or which are clearly tailored to the personal needs of the consumer, – for the supply of goods which are liable to spoil quickly or whose expiry date would be quickly exceeded,
. to supply sealed goods which are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery,
Sample withdrawal form
(If you want to cancel the contract, please fill out this form and send it back):
To [insert here the name, address and, where applicable, the fax number and e-mail address of the operator by the operator]:
I/we (*) hereby withdraw the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*):
Ordered on (*)/received on (*):
Name of the consumer(s):
Address of the consumer(s):
Signature of consumer(s) (only in case of paper notification):
(*) Remove as appropriate.